Returns + Exchanges
All items must be returned in original condition, in the original packaging within 30 days of your order being delivered.
There is no returns fee.
• Final sale items are not eligible for returns.
• Gift cards are not returnable or refundable.
• Original shipping charges are non-refundable.
Please visit our Returns Portal to initiate your return.
We will refund your original form of payment within 2-4 business days of receiving your return.
Please do not initiate a return request for the following reasons:
• Damage claims
• Defective products
• Wrong items received
Instead, Contact Us in the above cases.
Exchanges are initiated through our Returns Portal.
You may choose to exchange products for different colors of the same product when generating the return label.
Please note that the second shipment will be subjected to our standard shipping rules.
Please do not submit returns for the following reasons:
• Damage claims
• Defective products
• Wrong items received
If your return request is outside of these reasons, please submit a request through our Returns Portal.
Orders
You can track your order anytime through your Account page.
Additionally, once your order ships, you will receive an email containing your tracking number which you can track online via the carrier.
Please check spam folders for correspondences from us regarding order updates.
Your order number can be found on your shipping confirmation email. If you’ve created an account on our website, you can find it there as well.
If you’re still having trouble locating your order number, Contact Us with the email address used to place the order and/or the shipping address and we’d be happy to help you out.
If you wish to cancel or modify your order, please reach out directly via our contact form at the bottom of this page.
Order cancellations cannot be guaranteed as we pack and ship your item(s) as quickly as possible.
Please reach out to us using the contact us form at the bottom of this page.
Provide your order number, item name or number, and a photo of the damaged item.
It will help if you state whether you would like a replacement product or a refund. We will issue replacements as soon as possible.
Shipping + Delivery
Free shipping applies to all orders shipped throughout the contiguous United States. Whether your order totals $0.01 or exceeds $140, you won’t pay a cent for shipping.
Please note that if you initiate a return, the original shipping fees are non – refundable.
We ship using Fedex which may in some instances deliver through USPS.
We are unable to accept requests for specific carriers at this time.
Unfortunately, we do not offer expedited shipping at this time.